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  #1  
Old 03-04-2019, 11:34 AM
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Jiffy Lube: Reason #88 to perform your own oil changes....

https://boston.cbslocal.com/2018/10/25/jiffy-lube-car-fire-peabody-massachusetts-kia-sorento-michelle-noriega-wbz-tv-i-team/

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  #2  
Old 03-04-2019, 12:01 PM
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This isn't the off topic section.
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  #3  
Old 03-04-2019, 09:04 PM
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While it does not look good for the oil change place, there are gaps in the story and with many sensational news stories, not enough information.

Quote:
Noriega said she noticed a trail of oil from the parking lot entrance to where she finally parked the SUV. The police also noticed the oil. In a police report about the incident the officer wrote “as Noriega was speaking, I noticed a pool of auto oil near her feet. Upon further investigation there was a trail of spilt oil.”
The automatic transmission and power steering have oil too, there was no mention of the exact type of oil.

Quote:
Her insurance company hired a third party inspector, SD Lyons out of Seekonk, to analyze the Kia. After examining the charred engine the inspector reported “it is most probable the fire … was caused by the ignition of oil that leaked from the oil filter or drain plug.” And that the fire was, “most likely caused by a faulty oil service change conducted at Jiffy Lube.”
While SD Lyons has investigation experience since 1990, there are gaps here. I wonder if the inspector drained oil from the engine and measured what came out. If there was sufficient oil in the pan, a faulty oil change was not likely to be the culprit.

A leaking drain plug has about zero chance in causing a fire. For the most part, the oil drain plug leads directly to the ground not an ignition source. A small drip won't catch fire and a major dump of oil will lead to the engine locking up. Also, it should be very easy to determine if the plug was tight, even without a gasket the plug would seal well enough not to dump all of the oil.

Leaking oil filter? Possibly but only if there was a fine spray of oil against something very hot ( Exhaust / cat converter )

Given the car is in the salt belt, a rusted through power steering or transmission cooler line could generate a fine spray that could catch fire.

Quote:
“My insurance company paid $12,500. So, I still owe about $4,000
Don't leave the out the possibility of insurance fraud given the car owner is financially upside down in the car.
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Old 03-04-2019, 11:19 PM
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The kia oil drain is close to the exhaust, but I don't think that oil would be likely to come in contact with the front pipe even if the plug was omitted. The filter is a top-loading cartridge, which is in a crowded spot. Four o-rings have to be replaced as well as the filter. If the top wasn't screwed down tightly, or if an o-ring was omitted or damaged, oil would mist over the top of the engine. A sloppy installer might leak a fair amount of oil as it was lifted out. It's not hard to imagine it finding it's way to a hot manifold or pipe.
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Jiffy Lube: Reason #88 to perform your own oil changes....-kia.jpg   Jiffy Lube: Reason #88 to perform your own oil changes....-kia2.jpg  
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Old 03-05-2019, 08:11 AM
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Quote:
Originally Posted by Mxfrank View Post
The kia oil drain is close to the exhaust, but I don't think that oil would be likely to come in contact with the front pipe even if the plug was omitted.
This is why I call the investigators competency into question. Clearly a leaking engine oil drain plug was not the cause of the fire.


Quote:
Originally Posted by Mxfrank View Post
Four o-rings have to be replaced as well as the filter. If the top wasn't screwed down tightly, or if an o-ring was omitted or damaged, oil would mist over the top of the engine. A sloppy installer might leak a fair amount of oil as it was lifted out. It's not hard to imagine it finding it's way to a hot manifold or pipe.
I'd accept that the filter may have leaked. Draining the pan would tell the tale as the level should have been near empty ( compensating for any oil that burned off in the fire though I'd expect not much loss unless the owner left the car running. )

Quote:
"I could see a little bit of smoke, but it wasn't a lot of smoke, so I wasn't concerned."
We can't rule out the customer committing insurance fraud by loosening the oil filter or , at minimum, contributory negligence. " After leaving the shop, my brakes barely worked. I wasn't concerned because the car sort of stopped and I was late for the Disco."
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Old 03-04-2019, 11:46 PM
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"I could see a little bit of smoke, but it wasn't a lot of smoke, so I wasn't concerned."
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Old 03-05-2019, 07:31 AM
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Originally Posted by tangofox007 View Post
"I could see a little bit of smoke, but it wasn't a lot of smoke, so I wasn't concerned."
The writing is on the wall.
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Old 03-05-2019, 11:33 AM
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Quote:
Originally Posted by tangofox007 View Post
"I could see a little bit of smoke, but it wasn't a lot of smoke, so I wasn't concerned."

Unfortunately, this is true on some cars after an oil change. On my Subaru, for example, the oil filter is idiotically located in between the legs of the exhaust header. It's impossible to change the filter without getting some oil on the tubes and heat shields. So far, it's only been smoke and no fire.
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Old 03-07-2019, 12:52 PM
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Quote:
Originally Posted by Mxfrank View Post
Unfortunately, this is true on some cars after an oil change. On my Subaru, for example, the oil filter is idiotically located in between the legs of the exhaust header. It's impossible to change the filter without getting some oil on the tubes and heat shields. So far, it's only been smoke and no fire.
Thats the wrong tool, I use the claw tool which I have had since the early 2000s, (I only recently started seeing it in USA). - the claw takes a 1/2 inch ratchet and grips the oil filter hard. once its undone, I just reach in with long gloves and a rag to spin it off.
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Old 03-07-2019, 05:04 PM
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Quote:
Originally Posted by Mxfrank View Post
Unfortunately, this is true on some cars after an oil change. On my Subaru, for example, the oil filter is idiotically located in between the legs of the exhaust header. It's impossible to change the filter without getting some oil on the tubes and heat shields. So far, it's only been smoke and no fire.
Long time ago I took my gf(exgf) Subaru Forester to get an oil change.. somehow they drained the trans fluid and put oil in there. I’m not even 100 percent exactly what they did. The oil filter was changed and there was also fresh oil in the engine. Got home and the trans was slipping like a motha. Took it to a real mechanic to get that all straightened out. Went back to the oil change place and they refused to even talk about it. Was going to sue them for the $500 it cost me to fix the problem
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Old 03-07-2019, 07:03 PM
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Originally Posted by speednjay View Post
. somehow they drained the trans fluid and put oil in there. I’m not even 100 percent exactly what they did. The oil filter was changed and there was also fresh oil in the engine.
On what basis would you sue if you didn't 100% know what they did?

What did the other shop do to correct the problem at $ 500 ?
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Old 03-07-2019, 08:56 PM
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Originally Posted by 97 SL320 View Post
On what basis would you sue if you didn't 100% know what they did?

What did the other shop do to correct the problem at $ 500 ?
from what the mechanic said had happened. he took the motor oil out of transmission..flushed, put atf in transmission, new filters. new motor oil in engine..filter and diagnosis of the whole thing. the whole scenerio was completely unacceptable even if theyre a bunch of jiffy lube idiots. the shop manager of the other place told me to kick rocks and they did nothing wrong.
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Old 03-08-2019, 12:21 PM
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Quote:
Originally Posted by speednjay View Post
Long time ago I took my gf(exgf) Subaru Forester to get an oil change.. somehow they drained the trans fluid and put oil in there. I’m not even 100 percent exactly what they did. The oil filter was changed and there was also fresh oil in the engine. Got home and the trans was slipping like a motha. Took it to a real mechanic to get that all straightened out. Went back to the oil change place and they refused to even talk about it. Was going to sue them for the $500 it cost me to fix the problem
Its very common on older subarus as the transmission and oil pan are very close to each other and use similar drain plugs, Lots of vehicles got a transmission drain and doubled up engine oil that way.

It was also later fixed by Subaru, they installed a T-55 bolt for the transmission drain.
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Old 03-08-2019, 06:31 PM
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Quote:
Originally Posted by Zulfiqar View Post
Its very common on older subarus as the transmission and oil pan are very close to each other and use similar drain plugs, Lots of vehicles got a transmission drain and doubled up engine oil that way.

It was also later fixed by Subaru, they installed a T-55 bolt for the transmission drain.

Early Subaru had a separate differential oil fill drain / fill from the transmission from what I recall with draining the differential being the common failure.

This was nothing compared to the SAAB 99 / 900 classic where the engine sat atop the transmission but fluids where separate.

EDIT > Subaru auto transmissions have a steel pan with a drain plug. The transmission pan is far enough back that even if someone didn't know the car was front / all wheel drive, they would have a hard time confusing the trans for engine oil as the configuration looks just like a rear drive car.

At time 0:40 https://www.youtube.com/watch?v=coXdL6sDw1g
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Old 03-10-2019, 12:51 AM
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Quote:
Originally Posted by Zulfiqar View Post
Its very common on older subarus as the transmission and oil pan are very close to each other and use similar drain plugs, Lots of vehicles got a transmission drain and doubled up engine oil that way.

It was also later fixed by Subaru, they installed a T-55 bolt for the transmission drain.
2005 forester.
I understand mistakes happen but they knew they made one and tried to cover it up. Auto transmissions don’t run on 5-30w. They changed both the trans and crankcase with motor oil
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