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#1
11-09-2006, 02:31 PM
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Which SE MI MB dealer has the best service?
there are 5-6 MB dealers in SE MI? which one has the best service dept, and also which ones to avoid??
__________________
Current cars: 2001 MB E55 AMG 2003 Honda S2000 2000 Honda CRV Gone but not forgotten: 2004 BMW 325i 5sp sport 1999 BMW 540i sport 1997 MB E420 1995 BMW M3 coupe 
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#2
11-10-2006, 12:58 AM
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Question:
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* General maintenence? * Body and Paint? * Heavy drive train overhaul? * Electrical repair? * Light mechanical and (interior/exterior) Trim? * Total Classic - Antique vehicle repair/restoration? * Performance enhancement? # All seem to be roughly even on oil service. # Some will not touch a vehicle over ten years old...  # Body and Paint I send to Autometric Collision 580 S Telegraph Rd Pontiac, 48341 (248) 332-0600 Everyone who has gone here, has come away happy, even Antique and Classic owners. Mercedes Benz of St Clair Shr 20200 E 9 Mile Rd St Clair Shores, MI 48080 (586) 773-2369 http://www.st-clairshores.mercedescenter.com/mbcenter/b/index.jhtml;jsessionid=UB0IEEPWA4PKCNKDDOFSM4RVIMNYUJVC?null&_requestid=312338
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#4
11-10-2006, 03:36 PM
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Yes
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They took only the best.
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#5
11-13-2006, 10:43 AM
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The general manager was great to work with (he signed my badge apps.) Even the people in the parts department are easy to work with. 15% off parts if your in the MBCA. They stock a lot of fuel filters now (I've went back a few times for them)
__________________
-1983 VW Rabbit LS Diesel (5speed, VNT/Giles build)
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#6
12-12-2006, 08:31 PM
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Monique
The parts manager at MB of SCS is just great. She has chased down obscure little parts for my 73 450 SL and loves the challenge. I have had nothing but great experiences with them. They did my 1985 Service Advisory repair (can you imagine, a 21 year old service bulleting on a 33 year old car !) a couple of months ago and treated me like I was having $1,000 worth of work even though it was a MB recall.
__________________
'73 450SL -104,000 '91 420SEL -127,000
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#7
12-20-2006, 03:21 PM
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MB of Ann Arbor, MI has new ownership. brand new facility as well. their service dept was rude, and when i inquired about the rusting spring perch problem they said MB USA nor the dealership will EVER touch any MBs w/ original warranty expired. This is after I talked to MB USA and the MB rep told me to contact the service manager for the issue. I wont be going back there again for service.
FWIW, the parts guys there are really nice though.
__________________
Current cars: 2001 MB E55 AMG 2003 Honda S2000 2000 Honda CRV Gone but not forgotten: 2004 BMW 325i 5sp sport 1999 BMW 540i sport 1997 MB E420 1995 BMW M3 coupe Last edited by whunter; 12-20-2006 at 04:53 PM. Reason: spelling
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#8
12-20-2006, 05:01 PM
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Yes, the new owner is
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Mercedes of Ann Arbor 585 Auto Mall Dr Ann Arbor, Michigan 48103 BMW of Ann Arbor 501 Auto Mall Dr Ann Arbor, Michigan 48103 Massey Cadillac Detroit 24600 Grand River Detroit, Michigan 48219 Capitol Cadillac 5901 S. Pennsylvania Ave Lansing, Michigan 48911 Capitol HUMMER 5901 S. Pennsylvania Ave. Lansing, Michigan 48911 Don Massey Cadillac Plymouth 40475 Ann Arbor Road Plymouth Michigan 48170
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#9
02-19-2007, 04:12 PM
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forget the dealer!
KARL HEINZ AUTO CENTER, MB-BMW-PORSCHE
Royal Oak BOROS Troy 25 years of prestige. MB-SCS may have great service NOW...wait a bit, you'll see that change. they had to get it up & running. don't be fooled by the post regarding all the applicants. they had to temporarliy import the guys with the real knowledge. wait a year. AutoMetrics is a respected collision shop. ******** for your VW/Audi. You'll get no satisfaction from SonicAutogroup. Go to KHAC or BOROS, they'll do it right & they don't need a computer to remember your name.
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#10
02-23-2007, 07:51 PM
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What about John Hoelger on 9 mile in eastpointe? I haven't gone to the new dealership on 9 mile in st.clair shores, but I am looking forward to going since now I have a dealership that is only a few minutes away. What a shame no more mercedes of bloomfield for me, there SA's were nice, but there was this younger guy in parts that was very rude.
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#11
02-23-2007, 11:09 PM
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Years ago I took my 450SL to Boros, he did good work. I had a bit of a personal problem with him. He started doing approved work for free, then didn't want to take the car back.
__________________
Adam Lumsden (83) 300D Vice-President of the MBCA International Stars Section
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#12
02-25-2007, 01:42 PM
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MB of Ann Arbor has new owners? Guess the Dahm family gave up on the location. I wonder if they still own the BMW store down there. I was on Gratiot last night and noticed Bavarian Motors a Dahm store is only selling pre owned. Also it appears that International Motorworks is moving locations. I wonder where they are moving? Anyone know?
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#13
02-25-2007, 05:51 PM
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Answer:
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#14
02-25-2007, 06:58 PM
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whunter are you currently a praticing technician? When we were at the autocross I got the impression you were, and if so where? If you don't mind me asking I understand from your standpoint it might be self promotion, but from our standpoint it could be valuable info!
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#15
02-28-2007, 02:15 AM
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mercedesshop.com
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Keeping up with all the questions and part orders has me far too busy for working on cars. I hope to see you at the next meeting.
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