Sounds about right.
With everything these days so computerized for tracking purposes.
Especially returns to electronics retailers such as BestBuy.
I’d think it would be in BestBuys best interest to provide this customer a new drive, rather than loose a possible customer over $300.00.

With all the return info keep on record, it’s not like they could make a habit out of repeatedly ripping off the store.

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1980 300D - Veggie Burner !

call up your local media they will deal with it if you cant find a resolution.

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http://i148.photobucket.com/albums/s...titled-1-3.jpg
1981 300d

If the word goes out, it will be more than just the one customer they're loosing. Many will be more cautious who they give their money to.

I bought a Canon digi cam recently at Circuit City. I made a mistake 'cause I didn't shop for products and prices before hand. It happened that I found a better deal at Amazon on a better product too.

So 2 days later I returned the Canon unused. They charged me 15% restoking fee. I was unaware of that policy.

I read the small print, which said 'opened items'!

Fact of the matter is: The box was never sealed in the first place and the sales kid opened the box in the store before I even purchased the item.

They still charged me 15%. Accordingly I won't shop there anymore.

Nowadays, you get better deals online, just got to do some product search before hand.

Customer Service rules!

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