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  #1  
Old 11-03-2013, 11:07 PM
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Join Date: Oct 2012
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I had a miserable experience some years back. Basically I quit a service provider and asked for the final bill. The bill that came was outa sight. Phoned them and asked what was going on.

They quoted I would pay it rather than have my credit damaged. Kicked this back and forth for months. We do not use credit to start with for anything basically except a credit card for convienience and air miles we pay off each month.

Eventually we got down to the wire and they said since you are not going to give up we will settle for so much money. Actually just the amount we originally owed. Sick large north American company.

They must be cognizant that after this treatment a customer would never return to them unless there were no other provider. I also was amazed when I found the treatment I received was just typical of them.
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  #2  
Old 11-03-2013, 11:11 PM
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Originally Posted by barry12345 View Post
Eventually we got down to the wire and they said since you are not going to give up we will settle for so much money. Actually just the amount we originally owed. Sick large north American company.
If they were such wankers toward you, why not mention their name -- they seem to deserve a dishonorable mention in every forum you frequent? I know that I have no shame in referring to entities that tried to screw me over by their real name.
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Old 11-04-2013, 11:56 AM
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Originally Posted by spdrun View Post
If they were such wankers toward you, why not mention their name -- they seem to deserve a dishonorable mention in every forum you frequent? I know that I have no shame in referring to entities that tried to screw me over by their real name.
Sure no problem. Bell satalite systems. I asked them for some form of package that at the time they did or would not provide. So when I switched services to another supplier that had decent packages it happened. As typically luck would have it bell introduced packages later that year.

One of our daughters works for the supplier we have now but not back then. That's how I know it was not an isolated case. Her company that started from zero in only a few years has become a major supplier with a lot better reputation and the rates are somewhat lower and flexable. I think we currently pay about a hundred a month for cable tv, high speed internet and phone service. Normal rate is about 150 here a month but she told us how to reduce that. I can not remember a time in my life I was treated worse by a common utility company than what bell tried to do when we quit their satellite service. My first thought at the time is large companies do not normally act this way.

Last edited by barry12345; 11-04-2013 at 12:11 PM.
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