Parts Catalog Accessories Catalog How To Articles Tech Forums
Call Pelican Parts at 888-280-7799
Shopping Cart Cart | Project List | Order Status | Help



Go Back   PeachParts Mercedes-Benz Forum > General Discussions > Off-Topic Discussion

 
 
LinkBack Thread Tools Display Modes
Prev Previous Post   Next Post Next
  #1  
Old 09-09-2015, 09:04 PM
tyl604's Avatar
Registered User
 
Join Date: Feb 2008
Location: Atlanta, GA
Posts: 3,797
Comcast - another ugh experience

Comcast certainly deserves the recent recognition of being one of the most hated companies in the country.

Today my modem/router now called a Cisco Gateway stopped working; it is only six or so months old. I waited over twenty minutes to speak to a technician who was unable to check anything like signal strength for the upper and lower band (their equipment continuously searches for the strongest signal but Comcast could not identify how strong a signal I was receiving); he knew not what to do except to recommend that I get a new gateway.

After waiting twenty more minutes on hold my next kindly representative (the tech could not do this) told me they would replace the gateway for free - except that there would be a $9.95 charge for shipping or a $40-60 charge for them to bring it out and perform a "new" installation. Or I could take a half hour ride each way and drive to their warehouse to pick up a replacement. So two of the three options require me to do all the work.

The fact that I pay monthly for serviceable equipment seemed to make no difference.

Comcast - there must be a special place in the afterlife for those who guide and run the company and train the employees.
Reply With Quote
 

Bookmarks


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On




All times are GMT -4. The time now is 10:07 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2025, vBulletin Solutions, Inc.
Search Engine Optimization by vBSEO 3.6.0
Copyright 2024 Pelican Parts, LLC - Posts may be archived for display on the Peach Parts or Pelican Parts Website -    DMCA Registered Agent Contact Page