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Old 01-25-2005, 10:55 AM
G-Benz's Avatar
Razorback Soccer Dad
 
Join Date: Apr 2001
Location: Dallas/Fort-Worth
Posts: 5,711
Angry Sick of dealership techs breaking stuff during routine servicing and not disclosing!

I've only recently gotten familiar with my ML as it has gotten older and I begin to do some of the smaller maintenance issues at home.

Now I discover pieces here and there that are broken, and I KNOW had been broken when the ML was serviced for some other repair! Yet, the part was put back, and maybe one day I glance, or do some detailing and discover a loose flap, a broken windshield defrost vent, or some other piece that was broken when removed or re-installed improperly.

Problem is, I discover this stuff months later since I don't know what was dismantled when they performed the repair (I will be more vigilant from now on)!

As most of you know, it's not cheap to go to the parts bay and have to try to replace the broken pieces!

The dealership will pretty much deny any fault...do I have any recourse, or do I just have to watch for this better in the future?
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2009 ML350 (106K) - Family vehicle
2001 CLK430 Cabriolet (80K) - Wife's car
2005 BMW 645CI (138K) - My daily driver
2016 Mustang (32K) - Daughter's car
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