Not to get off topic but what the heck is wrong with their power steering pumps? I know things happen, but a P/S pump should last more than 4 years even with NO maintenance. Also there is no reason for it to run dry since the rubber hoses and seals should be good for a long time.

Push against the Mercedes District Service Manager! Keep being firm and tell them you will take action against Mercedes and their authorized dealerships.

Tell them that you bought the vehicle in good faith, that it was advertised as a safe and a thoroughly tested vehicle. You want an immediate reimbursement for all costs incurred and that you are again, prepared to escalate through Mercedes in Stuttgart if necessary.

Push, they will compensate you. They cannot afford to have customers talking about brake lines failing. Thank heavens nothing serious happened. If it did, would you then sue? Yes! They are lucky nothing more serious occurred.

Haasman

Thanks Hass! I intially pushed very hard with the help of the feedback from this thread! Im at the point where they ( MB-USA) are inspecting the brake line. I dont want to be too pushy now. Im going to wait a week for a response from MB-NY. If all goes well, i belive i should have the repair, towing and rental fee's reimburesed to me ( $1500 plus ). And yes despite all this MB and I are very lucky because if somthing did happen, it would be on!

I will keep everyone posted and make all documents available upon request. I wouldnt typically do this, but brake line failure is not somthing i would wish on anyone!

If the cause was the power steering pump having you lose brake, you should make a complaint.

^ Bump

I don't know about you, but was sending the brake line to them a good idea.?..You just gotta know that line is gonna go 'missing' !

Seems that 'things' go missing a lot nowadays when it is evidence of
failure or fault of some kind...kinda like the Travel Office memo's and other pertinent stuff.... or am I just pessimistic, thinking 'conspiracy' ?.

dk, I think you are being a little pessimistic to be honest. I have heard though that MBUSA is pretty quick to respond to such things.

Thanks
David