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  #1  
Old 02-28-2005, 10:20 AM
SilentMethod
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NO Brakes! In Holland Tunnel

I recently had the Power steering pump replaced ( app 2 weeks ago). Two days ago the break line apparently was rubbing against somthing and broke. I basically lost all abiltiy to stop in the holland tunnel. MB is asking about $1300 to fix the issue. Can they be related? Is this a fair price?

2001 ML55


Last edited by SilentMethod; 03-02-2005 at 05:17 PM.
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  #2  
Old 02-28-2005, 10:35 AM
88Black560SL
 
Join Date: Oct 2004
Location: CT
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For a 2001 MB having a brake line fail, I would be very pissed off. How many miles are on the car? Have you brought this to your dealer for regular scheduled service? If so they should have changed the brake fluid once a year and there would have been no way that this should have happened. You should point this out to the service manager. If you did not use the dealer for service your on your own.

$1300 to fix a brake line sounds ridiculus. This should be about 1 hr labor and I will assume less than $100.00 in parts assuming a pre-formed line from MB. Or else $5.00 in parts for a bend it yourself line from Pep Boys.

I cant see a power steering repair causing this problem. They are not not near each other.

John Roncallo
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  #3  
Old 02-28-2005, 10:41 AM
SilentMethod
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Ron - The 55 is 73k on it. It was the break line the ruptured due to some type of rubbing against another line. I had the PS pump replaced 2 weeks ago and thought it may be related. I just recieved a call from the service manager and the want to knock off $300 bucks. If it wasnt an emergency i would have taken it to my own Authorized Dealer. And yes the care has always been serviced at MB
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  #4  
Old 02-28-2005, 11:05 AM
Ali Al-Chalabi's Avatar
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A break line failure is inexcusable. They should do the repair for free under goodwill, in my opinion. Especially for a safety defect that could have gotten someone killed.
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  #5  
Old 02-28-2005, 11:15 AM
88Black560SL
 
Join Date: Oct 2004
Location: CT
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So this appeares to be a line chafing issue and not a corrosion issue correct? Is this a metal line or a flexible rubber line. Is this line for the front or rear brakes. It is un-likely a chaffing issue could have been agrivated to failure in just two weeks. However chaffing is something that is usually caused by improper assembly and lack of attention to detail. It is this kind of issue that is the main reason I do my own service.

John Roncallo
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  #6  
Old 02-28-2005, 08:11 PM
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just curious, the brakes did work and you were able to use the foot brake to slow down but with diminished braking, is that correct?

I would take a digital camers to the dealership and photo the ruptured line they are talking about. surprise them. And tell them you are going to file with NHTSA, which you really should do.

Brake line failure by rupture is probably the number ONE most extensively tested item done in vehicle development.

Even in off-road conditions anything that could possibly rupture a brake line is tested. Have you ever seen how brake lines are integrated into the chassis to prevent hang-up?

When did you have your brake pads changed? Unless you drove the front brake pads to death and drove on backing plates to cause heat related failure I cannot imagine how your failure happened.

You should also inspect that the ABS unit somewhat proximal to the power steering pump to make sure it wasn't damaged during the last service.

The ABS unit has a series of circuitous brake lines emerging from it to act as a damper against vibration failure. If a tool got hung up on them and damaged them in a previous service, maybe that occured. But that is unlikely and a tech would have reacted to that, still worth checking.
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  #7  
Old 03-01-2005, 09:05 AM
SilentMethod
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I just spoke to MB-NY and they will give me the broken break line. BTW - The car did slow down very slow when i pressed the breaks all the way. And they are charging me $1100 to change the break line ( $300 off, BS!). I called NHTSA and they informed me break lie failure can occur after 60,000 miles???. So i missed it by 13K! I should also mention i had all 4 breaks (pads) changed 2 months ago, so thats not an issue. I just find it horrible that im paying for a break line failure that nearly caused an accident and my life! They claim the break line was rubbing against another line! Its now 9:00 am in NY, i have to pick up the car at 12:00. Im going to speak to the service manager, what else can i make a case for?
And thank you for all the great feedback gentleman!

Last edited by SilentMethod; 03-01-2005 at 09:21 AM.
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  #8  
Old 03-01-2005, 09:30 AM
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All you can find out is if the damaged brake line was underneath the chassis and could have possibly been exposed to road damage.
If the broken line is in the engine compartment then that would be strange.
Obviously something broke. After market wider wheels could possibly damage lines in the wheel well. Poor accident repair from a previous prang.
Try to get the repair order codes explained so we can all know how much you paid for individual parts an labor.
Was there a towing fee involved in tis charge?
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  #9  
Old 03-01-2005, 09:40 AM
SilentMethod
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Ethan - Yes i the the car was towed to MB in NYC. I believe the charges will be applied to my bill. The front right fender was painted and thats about it. The car has been serviced by MB from the beggining and they can see that. They are making it seem like they are doing me a favor by discounting me the $300. And i dont want to sound like a complainig house wife, but breaks cutting out while driving is pure BS! If they cant back-up their vehicles in this type of basic saftey failfure then perhaps a MB is not for me! I guess i will find out, and yes i will report all codes etc this afternoon. Thanks again Ethan and fellas
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  #10  
Old 03-01-2005, 10:14 AM
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Location: east coast
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Lexus has a brake issue with the RX suv, either the NYT or WSJ reported on owners disappointed in Lexus refusing to purchase another Lexus.

I think Mercedes Manhattan is corporate owned.

Also your price for repair may be reasonable, depending on the location of the brake LINE could be tricky to replace the line. Seems like your not dealing with a simple brake HOSE connected to a caliper
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  #11  
Old 03-01-2005, 10:32 AM
SilentMethod
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Ethan, your right MB Manhatten is coporate owne and i purchased my vehicle directlry from MB Corp off lease. The rep did exaplain the line was buried somwhere deep in the vehicle and there was extensive work to access the line which leads me to my next question: If the line is buried inside the vehicle how can it be rubbing against another moving part, unless someone ( MB ) improperly installed/ repaired another problem and left this break line exposed. The line couldnt have been ruptured from some object from the road or anywhere else? Im lead to believe MB f--k up during another service, or it was a defect. What do you think? And how do you think i should make my case in about 2 hours?
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  #12  
Old 03-01-2005, 10:34 AM
dkveuro's Avatar
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Quote:
Originally Posted by SilentMethod
I recently had the Power steering pump replaced ( app 2 weeks ago). Two days ago the break line apparently was rubbing against somthing and broke. I basically lost all abiltiy to stop in the holland tunnel. MB is asking about $1300 to fix the issue. Can they be related? Is this a fair price?

2001 ML55
Wow...I didn't know you could drive to Europe from here....an' I've bin going by plane all these years........! Coulda saved the car rental !

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  #13  
Old 03-01-2005, 10:49 AM
SilentMethod
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Your kidding right?
Thats not even a bad joke!
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  #14  
Old 03-01-2005, 12:32 PM
ILUVMILS's Avatar
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It seems to me that there are several unanswered questions here.
1. Has the vehicle in question EVER had any body work or after-market work performed in the area where the damage is?
2. Exactly where is the line damaged? If it's a line that runs from the front all the way to the rear, it may be partially inaccessible but that doesn't mean the damage was in this area.( BTW, don't expect any MB dealer to simply replace the damaged section of line using compression or flared fittings. It's a liability issue. )
3. Was it the rubber hose OR the steel line that caused the problem?

In sixteen years I've NEVER seen an MB brake line fail for no reason. My guess is that there's more to the story. From what I've read in this thread so far, there isn't enough information to draw any conclusions. So far it's all pure speculation. Some pictures would be great. If the line in question does in fact run the length of the vehicle, it could be quite a bit of work to replace it. I don't know how roncallo came up with his labor estimate. Before anybody starts trashing the dealer or MB maybe we should get more information.
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  #15  
Old 03-01-2005, 05:17 PM
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Location: Florida
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It appears that all the facts are not being disclosed, The master cylinder is split between front and back so if the front circuit develops a leak the rear brakes still work, and vica versa. $1300 to replace a brake line is a little far fetched. at $100 an hour plus parts they could replace all the brake lines, I would like to hear MBs side of the story, you can still downshift and use the emergency brake!
If they are willing to give you the parts. They must feel very strongly in their case. If you have always had it serviced there why would you take it to another (your) shop?
I think this was this your post in December? what did they find

Brake Light Sensor

--------------------------------------------------------------------------------

I have a 01 ML 55 . If the break pad sensor light comes on, is it for the front or rear break pads. ( Order my manual, take 3-6 weeks)
Tks
S
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Last edited by Peter Guenther; 03-01-2005 at 05:30 PM.
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