Need help re: 7day exchange privilege & Records access on pre-owned 06 CLS500C
We purchased a 2006 CLS500C on Sunday the 13th, it has 16k miles. The vehicle was originally placed into service in Feb 2005 and sold by and returned to the same dealer we purchased the vehicle from.
Unfortunately, we are already having transmission problems, it's in for service now and the dealer assures us that they are working on it and replacing a vault or transmission pan or some dang thing...
Anyway, our question is... now that we own the vehicle, are we entitled to ALL the records of service from Feb 2005 or are, in fact, those sealed and we can only access records from the dealer from the time we purchased the vehicle?
Lastly, the big reason for this is, we have until this Sunday the 20th of August to take advatange of the "Exchange Privilege" program and are a bit leary about this vehicle now that we are having these transmission problems. We would really like to know the REAL reason it was turned in in the first place. This could perhaps persuade us to look for another vehicle, (although we are afraid the same "GREAT" deal will not be offered on our "Exhange Privilege" choice - you can bet!
Thanks in advance for any insite you can give.
Radmo
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