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#1
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FWIW, we did not utilize a lemon law to return the vehicle.
As a long-term customer, the dealer was kind enough to accept the vehicle back as a no-cost trade for another E320. Supposedly MBUSA made a contribution to the dealer to help defray costs. The vehicle was returned December 23 and a new E320 ordered. Took delivery of it last week. The dealer installed a new transmission in the first car and finally sold it on their used car lot about two weeks ago. The salesman stated that they had several buyers interested in the car but all had knowledge of the 722.9's problematic hx and declined to purchase once they found the transmission had already been renewed. |
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#2
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Quote:
__________________
Prost!
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#3
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Mercedes-Benz of Tampa
Tampa, FL |
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#4
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Nice to know that there are good dealers out there. Now that is the way to handle the situation properly and nearly ensure repeat business.
What is the name/location of the dealership? |
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#5
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We Have Been Seeing Alot Of Transmission Issues....currently There Is An Issue Of Coding Within Trans Control Unit. This Can Be Resolve By Updating Software To The Transmission Control Unit. The 722.9 Earlier Trans Had Issue With The B1 & K1 Clutch Pack Circlips Popping Off, But I Havent Seen This In A While. I Have Seen One Case Of Bad Oil Straight From The Factory. Mainly 2-1 Downshift Or 2-3 3-2 Shift Is The Concerns. Updated Valve Body Fixes This As Well. Dealership & Mb Determines What Measures Of Repairs To Take.
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