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  #1  
Old 12-08-2009, 10:47 AM
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Popped off C280 Drivers Mirror. AHHHH!

Just got back from mercedes dealership with a quote of 700 to replace drivers side mirror. They claim the motor needs to be replaced as well as the mirror and the mirror housing. They claim the mirror I popped back on is loose and that's why I need the new motor. By the way, the mirror adjusts fine. There were 3 parts to pop the mirror back into place. The big center clip, then 2 screw looking devices that controlled the mirrors position. Do you guys think I need a new motor or just the mirror and the housing? This same dealership told us a few years back that we needed a new door for our 300 SEL because the window was not working.

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  #2  
Old 01-08-2010, 05:50 PM
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C280 Exterior Mirror Problems

My husband just got my C280 1995 Mercedes back from the toyota dealership for the exterior mirror replacement. It was his idea to go there. They put on the wrong mirror! It gets worse... they installed a salvaged motor with the wrong salvaged mirror. When I got the car back the wood console was broken in 5 places and warped! I am out the salvaged mirror repair price, toyota is not claiming any responsibility. I have to order a new motor, mirror and ship my console wood to Andrews NC to be fixed. One guy wants to use the old motor with a new housing. I need to know if that is an okay thing to do. Plus, Does a mechanic need to get to the mirror adjustment button on the console when he replaces the exterior mirror with a motor?
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  #3  
Old 01-08-2010, 06:01 PM
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Based on personal experience, here's what I can tell you:

1) On the W202, the driver's side mirror assembly only consists of three saleable parts, the heated reflective mirror itself, the body color matched mirror cover, and then the really expensive internal motor/frame/mount system. Those are the only parts Mercedes will sell. The alternative is to find a used or recycled part(s).

2) To service the driver's mirror does not require going anywhere near the center console mirror adjuster. Why they cracked it, presumably by lifting it out, is beyond me.
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Old 01-08-2010, 06:06 PM
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Thank you so much for the console info. I have been reading threads on how to remove that wood so I can get it to Anderson NC. It sounds tricky. Do you think I can use the old motor. My husband is determined to have toyota fix the mirror with the old motor now. I just want to go to the dealership and pay the 700.
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  #5  
Old 01-08-2010, 06:46 PM
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Why did you bring a mercedes to a TOYOTA dealer?! Even an independent shop is probably a better idea....
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Old 01-08-2010, 07:22 PM
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My husband brought it to the toyota dealership. His buddy is the service manager at toyota, his prior job was the service manager at the Mercedes dealership.

I did have quite a bit of work done at an independent shop the same week as the mirror repair. That shop replaced the water pump, thermostat, tune up, main belt, belt tensioner, etc. They had the car for 3 days. They could be the ones responsible for the console damage.
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  #7  
Old 01-09-2010, 12:16 AM
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Seeing as how the Toyota dealer did such lousy work on your Mercedes there are two things you should consider doing:

1. If you paid with a credit card, contact your credit card company and explain how the work was not only sloppy but completely wrong. The credit card company might withold payment to the Toyota dealer until the situation is rectified.

2. If you didn't pay with a credit card or your card company won't do anything about the situation, contact the Better Business Bureau. They will then act as an intermediary between you and the Toyota dealer to try and resolve the dispute.

Man, I don't know what it is with Toyota dealers. I know a lot of people who own Toyotas, and the local Toyota dealer in my city is always trying to pull something. They recommend work that isn't necessary, accidentally charge you twice for a CEL diagnosis, charge for parts that haven't been replaced, etc. Toyotas are great cars, but I know about several of their dealerships that have very bad reputations.
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Old 01-09-2010, 02:36 AM
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All I want oto know is the ZIP code in TarHeel Land

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  #9  
Old 01-09-2010, 04:44 AM
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The spring mount on my passenger side mirror is broken out and it just flops in the wind. After a $400 estimate from a good indy shop, I'm happy to use clear tape (replaced often to avoid glue residue) on it, at least for now. I can think of a few more important things to spend $400 on!

Somehow I bet someone will post on what tightwads we're all getting to be in these times!

Last edited by agplate; 01-09-2010 at 07:23 PM.
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  #10  
Old 01-09-2010, 12:05 PM
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Quote:
Originally Posted by agplate View Post
The spring mount on my passenger side mirror is broken out and it just flops in the wind. After a $400 estimate from a good indy shop, I'm happy to use clear tape (replaced often to avoid glue residue) on it, at least for now. I can think of a few more important things to spend $400 on!
When did Mercedes owners become such tightwads?
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  #11  
Old 01-10-2010, 09:30 PM
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Agplate, if your floppy mirror is on a w210, I can give you an easy DIY fix that might take a half hour and only requires removal of the cover. With a Google search you will also find other DIY fixes, but most are more difficult and require some disassembly.
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  #12  
Old 01-11-2010, 04:48 PM
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Thanks nelbur! Mine is a 202 and it seems there would be a bit more disassembly, though I'm not afraid to try it myself!

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