TSB info

[SteveUrban]

All,

Any idea on how to see if a TSB was completed on a vehicle. I am looking at a 2005 CLK 500. There are 16 TSB's that I found. Called original dealer that sold and serviced the vehicle. They said that they could not comment due to "privacy issues"?????

Cheers,
Steve

[ILUVMILS]

Dealer Technical Bulletins (DTB's) as we refer to them at the dealer are done when a customer complaint is documented, and a relevant DTB exists. They're not done automatically. That's what Service Campaigns/Recalls are for.

The privacy issue the dealer is referring to concern personal customer information. There's no reason they can't give you a yes or no answer as to whether or not a specific repair has been performed. Offer to give them the VIN, and ask if they can check when they get a chance.

BTW, which DYB are you referring to?

[SteveUrban]

Thanks for the quick reply. Things that were listed dealt with catalytic converter, leaking transmission seal, software issues, electrical issues.

Cheers,
Steve