I turned in my '15 Mercedes C300 to Anaheim MBZ at the end of its lease. They just took the keys and told me that's it. I signed a document verifying the miles on the odometer.
Today, I received an invoice from Mercedes charging me for the mileage overage, end of lease fee, and a $256 charge for a 3 inch scratch on the bumper that wasn't there when I turned in the vehicle.
What can I do to challenge this? I am 100% certain that the scrape was not there when I turned in the car.
Has anyone dealt with Mercedes with this type of issue? What should I expect?
tweakbox appvalley https://vlc.onl/