104 Engine Harness Replacement-MB Goodwill ? - PeachParts Mercedes-Benz Forum

Antony · #1 12-30-2003, 02:24 PM

I know it's been discussed, I've used the search...
But, I would like to know if anyone has had success dealing with MBUSA relating to a "good-will" program to replace the M104 engine wiring harness?
I did the job my self at 100,000 miles, but the part was $670.00

If anyone has been successful in getting reimbursement thru MB, I would LOVE to know your strategies.
Thanks to all in advance for any info

deanyel · #2 12-30-2003, 03:13 PM

I had no luck because I was not the original owner nor a good regular service customer of the dealership. I also think your leverage declines after it's already done and paid for.

mbdoc · #3 12-30-2003, 03:31 PM

About 3 years ago you could get goodwill for an engine harness!!

stevebfl · #4 12-30-2003, 10:30 PM

I have seen one done within the last year.

It is my opinion though that a MB dealer can do what he likes about this. There were special relationships involved with the last one I know of. Each dealer gets a certain amount of good will money from MB. They sure aren't going to use it for non customers unless there are extenuating circumstances.

Antony · #5 12-31-2003, 08:11 AM

Thanks so much for the input.
With the voices (or at least type-written words) of two moderators ringing in my ears, I will not even attempt to pursue the matter.
Your opinions are invaluable to this forum, and to the maintenance of my own vehicles