If you don't have the removal hooks, the easiest and safest way is to remove the left a/c vent ( next to drivers door ) and stick your hand in and pop out the cluster. If you get the removal hooks you need to be careful not to let them slip because the cluster can crack.

__________________
'93 300E 3.2
'05 GMC Yukon XL 4x4
'05 Polaris SP500 H.O. LE