it is designed to break toward the door if it is hit, so it may be bent out of position, if so it would be folded toward the rear of the car too far, and you could not adjust it ehough to get the view correct. See if you can snap it back into place by pushihg it toward the front. Also, sometimes the glass itself can get cocked or the mechanisms can slip and there is not enough travel to bring it back into position. Hope this helps you.