If a shop isnt busy, its common for other techs to help with the 1 car thats being serviced. Yes, your billed for 4 hours of labor, and yes it took 2 hours, but two techs were working on it. The concept of man hours is beyond some, but you cant give away the farm.



~Nate

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95 Honda Shadow ACE 1100.
1999 Plymouth Neon Expresso. 2.4 swap, 10.5 to 1 comp, big cams. Autocross time attack vehicle!
2012 Escape, 'hunter" (5 sp 4cyl)