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That seems a bit strange to me.
If you didn't see the people working on the car then it makes it difficult to guess if the car was actually dropped onto something which damaged the centre bearing or not. Dropping the car onto something sticking up which then damages the centre bearing area seems to me to be the most logical explanation for the damage you describe.
Are you sure that the damage you hear is due to the damage you can see? It might sound a bit daft - but when they were damaging the wheel to remove the lug bolt did they happen to have the automatic transmission in park and perhaps a clamp on the other wheel? {I don't quite know the specifics of how the differential on your car would behave to lots of torque being applied to one wheel}
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