My hydraulic system has leaky cylinders so I don't use the auto system opting for the old fashioned 10 mm open end and torx bit. ( and even then the hard top came off only to inspect the soft top as I keep the hard top on year round. )

Does the red top button blink? Have you tried to raise the roll bar from the manual switch? The roll bar runs from the same pump / controller as the top.

If the pump does not run, I'd probe the motor wires to see if it is getting power.

.