To reiterate what Steve wrote...you pays ya money and take a chance.

I have always found that cost cutting, costs.

Customers ask me to find cheaper parts..Answer : It costs to search.
Customers want long service from their parts...Answer: Not with 'cheap'

I buy where I know I get back up and service....and a RAN or RA. (Return auth' #.)

If you buy from AutoZone etc....you get what 'they' can buy the cheapest.

If you buy from a 'discount house' who deals with the general public....do not expect a smile when you ask for a refund...for any reason.

Loyalty to a parts house will get you better service.

My opinion is that customers are their own worst enemy.
Ask anyone in retail !

The Gucci family slogan states: "Quality is remembered long after the price is forgotten."


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[http://languageandgrammar.com/2008/01/14/youve-got-problems-not-issues/ ]

"A liberal is someone who feels they owe a great debt to their fellow man, which debt he proposes to pay off with your money."

I don't get it...

If you don't need a part, don't buy it.

Seems simple enough.

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Palangi

2004 C240 Wagon 203.261 Baby Benz
2008 ML320 CDI Highway Cruiser
2006 Toyota Prius, Saving the Planet @ 48 mpg
2000 F-150, Destroying the Planet @ 20 mpg



TRUMP .......... WHITEHOUSE
HILLARY .........JAILHOUSE
BERNIE .......... NUTHOUSE
0BAMA .......... OUTHOUSE

I bought brake pads and rotors from them as they are the lowest costs. I found the service to be OK, not that bad... They shipped to me very fast too and didn't really profit on shipping. I found the quality of the brake pads to be alot better than OEM ones. I highly recommend you to buy from them because their prices are very low, but I can't comment on the service as I spoke to them only once.

Tabo

stevebfl,

I understand were you are comming from. I shop via Internet quite alot, so I know customer service lacks sometimes. I'm not looking for a retailer to kiss my ass or to sugar coat the transaction, I'll go to the mall for that. But at the same time I'm not gonna let a retailer treat me like s**t by calling me names. That just simply pisses me off.

sorry had to revive this thread but I've dealt with germanstar for at least 3 yrs now. Its come to the point were I cant take the rudeness and total lack of respect for another human being. RON or whatever his name, is a jack -asss. there, i said it and i feel better.

time for a new supplier

See guys, I told you so.

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For the Saved, this world is the worst it will ever get.
For the unSaved, this world is the best it will ever get.

Clk's Ebay Stuff BUY SOMETHING NOW!!!

Since I've never dealt with the man business-wise but have talked to him on occasions, I cannot comment on his service or lack thereof. However, I do find it curious that one would register, resurrect a seven year old thread that would've had to have been dug up out of the rotten gore of the crypt and then post one's displeasure in their first post. Not sure I'd be that dedicated even if I wanted to disparage someone here. I'm glad you feel better but forgive me for pointing out my suspicions.