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Microsoft 2010 Office does not recognize printer.
I'm running Windows 7, Office Professional 2010 and a Canon i960 printer. I can print from Adobe Acrobat, MS Excel and MS PowerPoint to the Canon i960. However, when I try to print from MS Word and attempt to "add printer", it displays an "Active Directory Domain Service is not available" error.
So....I went out on the internet and found a possible solution. The solution is:
1. Uninstall the entire MS Office 2010 suite, then reboot the machine.
2. Run the Microsoft Fixit utility, then reboot.
3. Reinstall MS Office 2010, reboot again.
I followed these steps but MS Word still does not see the printer. Any ideas?
Last edited by HuskyMan; 12-12-2014 at 04:51 PM.
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12-12-2014, 03:28 PM
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