Diesel Giant -Never Again

[warmblood58]

Folks, buy your parts from Phil at FastLane, I will never again deal with Diesel Giant, my two cents -overpriced and his policies are lacking customer service satisfaction

[leathermang]

I have been unhappy with Diesel Giant ever since he was promoting Duracool or Freeze12 or one of those ... and he is the slickest person I have ever seen... his DIY yourself on AC starts off like he is going to do it correctly with R12 or R134a then says something like " was out of that and so I used ' X"... I was amazed.

[pwogaman]

I just took a look through his web page again for the first time in a couple of years. The first thing that come to my mind is WOW! $21.00 for 6 o-rings!! You can get a set with a hundred from Harbor Freight for the same price. He is also selling leak stop. Might as well put molten lead in the system.

Nevertheless, his web page does have a lot of information and pictures.

[pawoSD]

I think he just orders parts from all the other sites, then doubles or triples their price and sells them again.

That is business though, if there are people willing to pay that much.

[Matt L]

Remember this thread?

http://www.peachparts.com/shopforum/showthread.php?t=156328

[Renntag]

I have had a good experience with DG.

Originally Posted by warmblood58

Folks, buy your parts from Phil at FastLane, I will never again deal with Diesel Giant, my two cents -overpriced and his policies are lacking customer service satisfaction

I also have had an excellent experience with Fastlane. Did you not read DG's policies? What is the problem? I am sorry, but this just sounds like an anger driven rant with no substance.

No offense.

[leathermang]

That was four years ago..
perhaps it is a matter of ' live and learn '....

His attitude about following EPA rules with regards to refrigerants was sketchy at best..
It is Sunday morning... I am trying to be nice...

[sasquatchgeoff]

His coolant flushing guide was helpful for me. I skipped the citrus though

[charmalu]

Originally Posted by pawoSD

I think he just orders parts from all the other sites, then doubles or triples their price and sells them again.

That is business though, if there are people willing to pay that much.

Maybe Obama can slip this as part of the health care reform
car care cost have gone through the roof, and these carmasudical company`s are making a killing off us poor hard working over taxed workers.

X2, That is business.

Ever had the dealer work on your car? or any other repair shop. $117 hr shop rate here in Santa cruz and more.

Charlie

[Diesel911]

Originally Posted by pawoSD

I think he just orders parts from all the other sites, then doubles or triples their price and sells them again.

That is business though, if there are people willing to pay that much.

That seems to be the issue. Is he a "Price Gouger" or a good Business Man?
I have made my own decision on that.
I think at a minimum your Customers should not feel like a "Sucker" after the transaction is over.

I am sure there are a lot for Business type people who would have admiration for his business since business in the end is about making profits.
Paraphrased from PT Barnum; There is a Sucker born every minute.

[Diesel911]

Originally Posted by warmblood58

Folks, buy your parts from Phil at FastLane, I will never again deal with Diesel Giant, my two cents -overpriced and his policies are lacking customer service satisfaction

It would be nice to know the specifics of the situation.

[Skid Row Joe]

Why diesel?

Reasons why diesel engines are far superior to gasoline engines.
Far more torque. A typical gasoline engine has a torque to horsepower ratio of something like 0.9 : 1. A diesel on the other hand is more like 2.5 : 1 or even higher. Why is torque so important? Well, torque is what actually supplies the power to move the vehicle and anything you might be towing. Horsepower tells you how "quickly" you can apply that torque to the ground. A big rig might only have a 400 HP engine, but it also puts out 2000+ pound feet of torque. That's why a big rig goes up steep hills so slowly when he's loaded, but he can do that forever. If a big rig had a gas engine in it, he would slow down much sooner, and he would likely not even be able to make it up a really steep hill, because he would simply not have near enough torque to pull himself up the hill.

Not to pile on, but when I read this from the DG site ^^^ last Sunday night - something doesn't sound right about the torque pulling a big rig up a hill at speed - versus the horsepower that is doing the work. Is the above explanation of torque vs. horsepower, correctly applied physics?

The term "torque to horsepower ratio" is meaningless, they are different parameters and they are measured in different units; and they are both dependent on rpm.. Horsepower is essentially torque multiplied by rpm. What he is trying to say is that diesel engines deliver more useable torque at lower rpm than an equivalent gas engine (i.e., they have a flatter torque curve), which is generally true.

[450slcguy]

Originally Posted by Diesel911

That seems to be the issue. Is he a "Price Gouger" or a good Business Man?
I have made my own decision on that.
I think at a minimum your Customers should not feel like a "Sucker" after the transaction is over.

I am sure there are a lot for Business type people who would have admiration for his business since business in the end is about making profits.
Paraphrased from PT Barnum; There is a Sucker born every minute.

No reason to be price gouged when shopping on the net. If you got gouged, you simply didn't do your homework. When I buy on the net, I probably shop 10 different well known sites selling the same products. Sure there can be a huge price difference, but the savvy consumer makes an educated decision, not a naive purchase. To this day, I've never been "gouged" or taken advantage of.

[Diesel911]

Originally Posted by Matt L

Remember this thread?

http://www.peachparts.com/shopforum/showthread.php?t=156328

Thanks; I added a post to that thread.