So our local GMC dealer is running a few specials and I figure, why not try them out? I mean they are a GMC dealer right?

So I drop my truck off at 9am for the oil+filter change special with a tire rotation, and alignment.

At 2pm they said the truck will be done in 5 minutes, so I head on back. End up waiting 45 but that's another story.

Anyway, first they say the steering rack is shot(I replaced it 45k miles ago, and while it does have a slight weep, it most certainly is not. The tie rod ends are Moog and were done at the same time) Than the service guy says my brakes are shot and rotors are dangerously thin, he backed off this when I gave him a funny look and said I put new rotors on at 65k miles, and last checked them at 96k and they looked pretty good to me. How bad could they have gotten in 10k miles?

Anyway so I pay for the oil change and tire rotation and leave.

When I get the truck home I start to notice a few things.

1. Greasy hand prints all over the hood and door which I just finished cleaning off.
2. Tires were not rotated, so I did them myself, and checked my brakes, they are fine. Pads have about 20% left, rotors have no lip and only regular rust on the fins. Pads also all seem to be wearing nice and even. They have time on them but are far from shot, I don't even know where he got the rotor thing from. Maybe its his standard line to customers who don't know any better?
3. They never even attempted an alignment, the adjustment nuts on the tie rod ends were still covered in grease/road dirt. Not a single wrench has touched them. They just saw the bottom of the rack was wet and said, oh bad rack won't alighn. Which is annoying because supposedly I was waiting all that time so they could fiddle with it on the rack, more like play with each other.
4. They overfilled the oil by 1.5 quarts and its the wrong grade.

Sadly I didn't charge this on my CC I paid cash, so I probably won't get anywhere but I'm going to go back their and make a stink tomorrow and try to get my money back.

The only thing I got out of it is an oil filter which is the correct one, so they got one single thing correct!

So tomorrow I'm going to drain their oil out, put the right oil in, than if they stripped my drain plug dump their ****ty oil out on their service advisers desk and leave.

__________________
2016 Corvette Stingray 2LT
1969 280SE
2023 Ram 1500
2007 Tiara 3200