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new respect for benz older model parts support
Ive been spoiled by mercedes. I took it as a given i could get oddball widgets from the dealer for older models becuase i can go into the benz dealer and still buy stuff for a 240. The list of NLA exists, but a lot of common stuff i can easily get.
With this mindset i dropped by the ford dealer to try and buy wheel studs for a 99 explorer, only to find the part is NLA from them. Right in line with issues finding dealer parts for my 99 chevy van. To me these vehicles are almost new, but to the dealer they are old crap they dont have parts for and dont care about. Gotta give mercedes credit for both respecting their older models, and still providing support. I love my domestic vehicles, i just wish the manufacturers would stand behind them like MB does theirs. The chevy van in particular is indestructible and requires a lot less maintenance than you would expect for a work vehicle closing in on 300k.
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This post brought to you by Carl's Jr. |
#2
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For the van you can easily get quality parts from rock auto or anyone really. Mercedes....it's a little difficult finding decent suppliers.
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#3
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Quote:
Maybe its because they assume the aftermarket will pick it up immediately which they do. Just a different feel than dealing with mercedes stuff. Basically this post is just my amazement that MB dealerships might have in stock parts for a discontinued vehicle almost 30 years ago that apart from the star on the front, shares nothing with the newer variants
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This post brought to you by Carl's Jr. |
#4
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Mercedes has a vested interest in keeping 30 YO benzs in the road. It creates the illusion that if you buy a new one it will last.
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#5
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We are indeed spoilt for spare parts support with Mercedes. It was one of the reasons for buying my first one. My other option I was considering was Land Rover who also have good spares support (in the UK).
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1992 W201 190E 1.8 171,000 km - Daily driver 1981 W123 300D ~ 100,000 miles / 160,000 km - project car stripped to the bone 1965 Land Rover Series 2a Station Wagon CIS recovery therapy! 1961 Volvo PV544 Bare metal rat rod-ish thing I'm here to chat about cars and to help others - I'm not here "to always be right" like an internet warrior Don't leave that there - I'll take it to bits! |
#6
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Explorer MSRP: 23K
M class MSRP: 35K I don't think that is a fair comparison. Domestic cars are cheaper than an MB so you have to expect a different philosophy.
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01 Ford Excursion Powerstroke 99 E300 Turbodiesel 91 Vette with 383 motor 05 Polaris Sportsman 800 EFI 06 Polaris Sportsman 500 EFI 03 SeaDoo GTX SC Red 03 SeaDoo GTX SC Yellow 04 Tailgator 21 ft Toy Hauler 11 Harley Davidson 883 SuperLow |
#7
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Quote:
Not really seeing the connection between base msrp and 15-year dealer parts availability. Surely a different philosophy but what does base price have to do with it? Sent from an abacus
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TC Current stable: - 2004 Mazda RALLYWANKEL - 2007 Saturn sky redline - 2004 Explorer...under surgery. Past: 135i, GTI, 300E, 300SD, 300SD, Stealth |
#8
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That's interesting and probably to be expected. I'm told Land Rover parts support is terrible in the U.S.
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Whoever said there's nothing more expensive than a cheap Mercedes never had a cheap Jaguar. 83 300D Turbo with manual conversion, early W126 vented front rotors and H4 headlights 400,xxx miles 08 Suzuki GSX-R600 M4 Slip-on 22,xxx miles 88 Jaguar XJS V12 94,xxx miles. Work in progress. |
#9
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One is closer to a throwaway than the other.
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01 Ford Excursion Powerstroke 99 E300 Turbodiesel 91 Vette with 383 motor 05 Polaris Sportsman 800 EFI 06 Polaris Sportsman 500 EFI 03 SeaDoo GTX SC Red 03 SeaDoo GTX SC Yellow 04 Tailgator 21 ft Toy Hauler 11 Harley Davidson 883 SuperLow |
#10
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I have had similar experience wwith Volkswagen. I was able to get oddball parts for old VWs from the dealer. Good luck getting parts for even an expensive chevrolet.
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#11
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Problem is that domestic vehicles are pretty much built as a throwaway. Why would I expect to repair a Bic lighter? A Dunhill lighter, probably.
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01 Ford Excursion Powerstroke 99 E300 Turbodiesel 91 Vette with 383 motor 05 Polaris Sportsman 800 EFI 06 Polaris Sportsman 500 EFI 03 SeaDoo GTX SC Red 03 SeaDoo GTX SC Yellow 04 Tailgator 21 ft Toy Hauler 11 Harley Davidson 883 SuperLow |
#12
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Quote:
They are selling a dunhill lighter and treating it like a bic lighter.
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This post brought to you by Carl's Jr. |
#13
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You could argue that part of the MSRP difference partially subsidizes the cost of maintaining such a substantial parts inventory.
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#14
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I run into this all the time. People are always fascinated that I can still get just about any part I need for the G.
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1982 300GD Carmine Red (DB3535) Cabriolet Parting Out 1990 300SEL Smoke Silver (Parting out) 1991 350SDL Blackberry Metallic (481) "The thing is Bob, its not that I'm lazy...its that I just don't care." |
#15
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I'm finding the Italians are fairly bad when it comes to parts. Almost all parts are special order (if they can get them!) and if they can, they are 3-8x what they would cost on a Mercedes.
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-Justin 91 560 SEC AMG - other dogs dd 01 Honda S2000 - dogs dd 07 MB ML320 CDI - dd 16 Lexus IS250 - wifes dd it's automatic. |
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