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Old 11-27-2000, 12:45 AM
Mike Murrell's Avatar
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Join Date: Feb 2000
Posts: 2,359
Is anyone in the Austin Tx. area familiar with an independent MB shop called Bens Work Shop on Pressler St? I'm primarily concerned with knowledge/honesty. Price isn't an issue. Good never comes cheap. Thanks for your time.

Mike Murrell
'91 300-SEL
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Old 11-27-2000, 01:58 AM
Mark Herzig's Avatar
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Join Date: Apr 1999
Location: Austin, Texas
Posts: 380
I used Ben last year for my 90K service. I was pleased and would recommend Ben to anyone. Coincidentily, I took my 500E to the dealer for my timing chain replacement, throttle body actuator, and wiring harness replacement ($$$ - wife does not know the amount yet !!) . Although I am confident that the technician will do an excellent job, I'd rate the customer service POOR...

Ben's has excellent customer service and a great group of technicians that have been together for years.
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Old 11-27-2000, 09:21 AM
Mr. BILL's Avatar
Ghoulardi Rules!
Join Date: Aug 2000
Location: Austin, TX
Posts: 576

I have not used Ben's but I know several peolpe who have and their opinion is less than favorable.

I use German Auto Center. They have always been great both in service and customer service. They don't gouge you either. I took my 300D to them making a terrible racket. I was prepared for the worst.

They found the drift key had fallen out of the alternator. It only cost me one hour labor. I beleive anyone else would have replaced the alternator.

Another time,the 300D just quit running. they arranged for a wrecker to rescue my wife and get her to work.

They checked it out thouroughly and it turned out she ran it out of fuel. They only charged me $5.00.

If you are interested, search under "Good Shops" ref Austin TX. I posted the address and phone # there.

O.K. the phone # is, 512-452-6437, ask for Clay. Tell him Bill Ford sent you.

Good luck!


90 300SE
85 300D
84 300SD (sold)
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