Parts Catalog Accessories Catalog How To Articles Tech Forums
Call Pelican Parts at 888-280-7799
Shopping Cart Cart | Project List | Order Status | Help

Go Back   PeachParts Mercedes ShopForum > Technical Information and Support > Tech Help

LinkBack Thread Tools Display Modes
Old 11-13-2001, 11:47 AM
Registered User
Join Date: Jul 2001
Location: Western Michigan
Posts: 1,080
Warranty on work done under warranty

What is MB's policy in warranty on work done under warranty?

For example, if a car had its head gasket replaced by a MB dealer under warranty due to a leak, what is the warranty on that repair?

Reply With Quote
Old 11-13-2001, 12:04 PM
Lebenz's Avatar
backwoods member
Join Date: Feb 2001
Location: In the fog
Posts: 2,862
It would be the same as the dealer’s standard stated warranty, or the remainder of your warranty, whatever comes last. I had a conversation with a dealer about this topic near the end of a Starmark plan. The service rep stated that when the Starmark warranty ended so did any warranty on work performed. I disagreed under the supposition that one can’t arbitrarily shorten a stated warranty due to convenience or circumstance, unless otherwise stated in the warranty. I never had to test this, however….

'00 ML320 "Casper"
'92 400E "Stella"
Reply With Quote
Old 11-13-2001, 02:40 PM
Registered User
Join Date: Oct 1999
Posts: 1,562
...warranty provisions should be documented on the back page of your RO (assuming MB fact auth service)

hope this helps
Reply With Quote
Old 11-13-2001, 02:48 PM
Registered User
Join Date: Jul 2001
Location: Western Michigan
Posts: 1,080
Thanks, fad. Will read the back of the PO.

A related question: Will I have to go back to the same dealer to have the work done?
Reply With Quote
Old 11-13-2001, 05:35 PM
Join Date: Mar 1999
Location: Tucker, Ga USA
Posts: 12,153
Warranty work done under warranty is good only while the car is still under warranty!!
For example IF the car has 49,990 miles & waranty work is done then at 50,000mi the waranty is done!! However most of the time GOODWILL warranty will cover repairs for 1 year, BUT that is up to the ZONE service rep!
MERCEDES Benz Master Guild Technician (6 TIMES)
ASE Master Technician
Mercedes Benz Star Technician (2 times)
44 years foreign automotive repair
27 Years M.B. Shop foreman (dealer)
MB technical information Specialist (15 years)
190E 2.3 16V ITS SCCA race car (sold)
1986 190E 2.3 16V 2.5 (sold)
Retired Moderator
Reply With Quote
Old 11-13-2001, 05:57 PM
Registered User
Join Date: Oct 1999
Posts: 1,562
thanks Benzmac

Lou- it would appear to make sense to return to that dealer that performed the initial repair

good luck
Reply With Quote
Old 11-13-2001, 06:57 PM
Registered User
Join Date: Jul 2001
Location: Western Michigan
Posts: 1,080

Thanks for the info.

That is pretty pathetic warranty work done under warranty.

I am going to write MBUSA about this as my situation is very close to what you described.

The head gasket and seals were replaced at 48kmi in 8/2000. The warranty on the car expired on 3/2001.

Now at 59k (or about 10kmi later), the thing starts seeping again as the area is a litle damp.
Reply With Quote


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
Our 1986 560 SEL needs some work MBZmom Featured Cars 2 02-04-2004 09:33 AM
82 300D is too old for dealer to work on. Judge Diesel Discussion 18 11-09-2003 12:47 AM
My windows dont work DDiesel Tech Help 3 04-24-2002 11:10 PM

All times are GMT -4. The time now is 08:50 AM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2018, vBulletin Solutions, Inc.
Search Engine Optimization by vBSEO 3.6.0
Copyright 2018 Pelican Parts LLC - Posts may be archived for display on the Peach Parts or Pelican Parts Website -    DMCA Registered Agent Contact Page