Parts Catalog Accessories Catalog How To Articles Tech Forums
Call Pelican Parts at 888-280-7799
Shopping Cart Cart | Project List | Order Status | Help




Go Back   PeachParts Mercedes ShopForum > Technical Information and Support > Tech Help

Reply
 
LinkBack Thread Tools Display Modes
  #1  
Old 11-13-2001, 12:47 PM
Registered User
 
Join Date: Jul 2001
Location: Western Michigan
Posts: 1,080
Warranty on work done under warranty

What is MB's policy in warranty on work done under warranty?

For example, if a car had its head gasket replaced by a MB dealer under warranty due to a leak, what is the warranty on that repair?

Thanks.
Reply With Quote
  #2  
Old 11-13-2001, 01:04 PM
Lebenz's Avatar
backwoods member
 
Join Date: Feb 2001
Location: In the fog
Posts: 2,862
It would be the same as the dealer’s standard stated warranty, or the remainder of your warranty, whatever comes last. I had a conversation with a dealer about this topic near the end of a Starmark plan. The service rep stated that when the Starmark warranty ended so did any warranty on work performed. I disagreed under the supposition that one can’t arbitrarily shorten a stated warranty due to convenience or circumstance, unless otherwise stated in the warranty. I never had to test this, however….
__________________
...Tracy

'00 ML320 "Casper"
'92 400E "Stella"
Reply With Quote
  #3  
Old 11-13-2001, 03:40 PM
Registered User
 
Join Date: Oct 1999
Posts: 1,562
...warranty provisions should be documented on the back page of your RO (assuming MB fact auth service)

hope this helps
-fad
Reply With Quote
  #4  
Old 11-13-2001, 03:48 PM
Registered User
 
Join Date: Jul 2001
Location: Western Michigan
Posts: 1,080
Thanks, fad. Will read the back of the PO.

A related question: Will I have to go back to the same dealer to have the work done?
Reply With Quote
  #5  
Old 11-13-2001, 06:35 PM
Moderator
 
Join Date: Mar 1999
Location: Tucker, Ga USA
Posts: 12,153
Warranty work done under warranty is good only while the car is still under warranty!!
For example IF the car has 49,990 miles & waranty work is done then at 50,000mi the waranty is done!! However most of the time GOODWILL warranty will cover repairs for 1 year, BUT that is up to the ZONE service rep!
__________________
MERCEDES Benz Master Guild Technician (6 TIMES)
ASE Master Technician
Mercedes Benz Star Technician (2 times)
44 years foreign automotive repair
27 Years M.B. Shop foreman (dealer)
MB technical information Specialist (15 years)
190E 2.3 16V ITS SCCA race car (sold)
1986 190E 2.3 16V 2.5 (sold)
Retired Moderator
Reply With Quote
  #6  
Old 11-13-2001, 06:57 PM
Registered User
 
Join Date: Oct 1999
Posts: 1,562
thanks Benzmac

Lou- it would appear to make sense to return to that dealer that performed the initial repair

good luck
-fad
Reply With Quote
  #7  
Old 11-13-2001, 07:57 PM
Registered User
 
Join Date: Jul 2001
Location: Western Michigan
Posts: 1,080
M.B.DOC:

Thanks for the info.

That is pretty pathetic warranty work done under warranty.

I am going to write MBUSA about this as my situation is very close to what you described.

The head gasket and seals were replaced at 48kmi in 8/2000. The warranty on the car expired on 3/2001.

Now at 59k (or about 10kmi later), the thing starts seeping again as the area is a litle damp.
Reply With Quote
Reply

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Our 1986 560 SEL needs some work MBZmom Featured Cars 2 02-04-2004 10:33 AM
82 300D is too old for dealer to work on. Judge Diesel Discussion 18 11-09-2003 01:47 AM
My windows dont work DDiesel Tech Help 3 04-25-2002 12:10 AM



All times are GMT -4. The time now is 07:21 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Search Engine Optimization by vBSEO 3.6.0
Copyright 2011 Pelican Parts - Posts may be archived for display on the Peach Parts or Pelican Parts Website -    DMCA Registered Agent Contact Page