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  #1  
Old 06-13-2000, 11:09 PM
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Join Date: May 2000
Posts: 35

I put in a request for a part on this site, and didn't get answered. That makes me nervous to actually order something. Has anyone bot anything here? How was the service? Thanks, Dusty

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82 240D


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  #2  
Old 06-13-2000, 11:14 PM
Lube
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Ordered parts on several occasions, they were
all as agreed and in good order. I have no
reservations about ordering again.

Lube
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  #3  
Old 06-14-2000, 12:26 AM
MikeTangas's Avatar
Senior Member
 
Join Date: Apr 2000
Location: So. Cal
Posts: 4,430
I have ordered here too. Asked for a part number, had the nember by the next day. Ordered parts, they arrived within three days. Very pleased.

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Mike Tangas
73 280 SEL 4.5
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  #4  
Old 06-14-2000, 12:32 AM
Bill Wood's Avatar
Retired Webmaster
 
Join Date: Mar 1999
Location: Johns Creek, GA, USA
Posts: 5,013
Sorry for the delay in responding to your inquiry. I see you submitted an inquiry on June 8th for a "control cable--fan switch to vent door".
Lee answers all of our inquiries but, he has been in the process of moving to a new apartment. He posted a message about this in the PartsShop Feedback forum. I'm sure he will get back with you.

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Bill Wood - Webmaster
MercedesShop.com, LLC
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  #5  
Old 06-14-2000, 02:05 AM
fz500sel's Avatar
Happy now in paradise!
 
Join Date: Nov 1999
Location: Venice, FL - "sharktooth capital of the world"
Posts: 712
Dusty, I have purchased parts here and have had my part inquiries answered in a timely fashion. The parts were received quickly and packed well. I can honestly say that I have been pleased. (but as any good shopper would tell ya'-look around for the best deal)

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  #6  
Old 06-14-2000, 03:39 AM
EricH
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I've also ordered parts from and been happy with PartsShop.
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  #7  
Old 06-14-2000, 10:21 AM
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Join Date: Mar 2000
Location: Charleston, West Virginia, USA
Posts: 110
Dusty,

I have ordered parts here on more than one occasion. Everything has always been timely and in order. Sounds like you just slipped through one of the cracks that is so common in this "instant technology" age.

I also buy here because this is where I spend my online time looking for tech answers and these guys give it out freely and accurately.

- John
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  #8  
Old 06-14-2000, 01:39 PM
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Join Date: May 2000
Posts: 35
Thanks for the positive feedback, guys. Someone as obviously indispensalble as Lee should be going for the mother of all raises.

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82 240D


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  #9  
Old 06-14-2000, 02:49 PM
Bill Wood's Avatar
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Join Date: Mar 1999
Location: Johns Creek, GA, USA
Posts: 5,013
quote:
Originally posted by Dusty4:
Thanks for the positive feedback, guys. Someone as obviously indispensalble as Lee should be going for the mother of all raises.

Shhhh! We wouldn't want Lee to hear that. Next thing you know he'll be expecting more than Benzmac and I.



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Bill Wood - Webmaster
MercedesShop.com, LLC
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  #10  
Old 06-14-2000, 09:13 PM
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Join Date: Mar 1999
Location: Atlanta, Georgia, USA
Posts: 1,342
Thank you for the kind words fellas. It helps to get some positive feedback now and again. (sooooo....Bill j/k!)

Sorry for the delays earlier this week. I have been moving so my internet access has been interupted. Things are now settled and should be returning to normal.

Rusty,
You should have the response by the time you read this.

My apologies once again for any inconvienance the move may of caused...Lee
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  #11  
Old 06-17-2000, 11:15 AM
LarryBible
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MercedesShop Guys,

What a great customer service oriented organization in these days of customer service being a thing of the past.

I know how you can expand into another market. You can give the airline industry some desperately needed lessons on customer service.

You guys are great,
Larry
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