new ebay rules coming this fall - Page 2 - PeachParts Mercedes-Benz Forum

aklim · #16 08-22-2008, 04:21 PM

Quote:

Originally Posted by Eskimo

One could dig around and find it in the eBay announcements.

It's not just that sellers aren't supposed to leave negative feedback for buyers. The option to leave negative feedback for a buyer simply does not exist any more!

ETA:

http://www2.ebay.com/aw/core/200805191013132.html

That announcement includes a link back to when it was originally announced back in January.

From what I have seen, they have replaced it with the "Seller's Reporting Hub". Whether it is going to be a fair system or leaning heavily towards the buyer, I don't know.

teezer · #17 08-22-2008, 09:10 PM

Quote:

Originally Posted by Eskimo

One could dig around and find it in the eBay announcements.

It's not just that sellers aren't supposed to leave negative feedback for buyers. The option to leave negative feedback for a buyer simply does not exist any more!

ETA:

http://www2.ebay.com/aw/core/200805191013132.html

That announcement includes a link back to when it was originally announced back in January.

had a long talk with herb last night about ebay

let's review what ebay has done .................

seller can't leave anything other than positive feedback for buyer

required to take only paypal

buyer not happy, return it with a delivery confirmation, and the seller has a charge back, even if it's a brick in the box

and the kick in the nuts..............

score less than a 4.3 on their rating stars b.s. and you're banned from selling until you get it to 4.3 ~~~ sell 1-20 items a month and one person dings you, you're banned from selling till you get back to a 4.3

i'm still awestruck on what they're trying to do ~~~ how could anyone want to ever sell something on ebay again

Eskimo · #18 08-24-2008, 03:24 PM

Quote:

Originally Posted by teezer

required to take only paypal

This isn't strictly true. They don't want sellers to accept "paper" payments (checks and money orders), but accepting credit or debit cards through a merchant account is acceptable.

Quote:

Originally Posted by teezer

how could anyone want to ever sell something on ebay again

The reason to sell on eBay (as opposed to through some other means) is the same now as it has always been: buyers.

It's always a question of whether the benefits of eBay outweigh the disadvantages. They're changing the way they do things in a very big way, and that will affect different sellers differently.

For some sellers, this latest round of changes will be "the last straw".

For others, the low insertion fees (with higher final value fees) for fixed price listings may turn out to be a good thing. Time will tell.

(For what it's worth, I think that the way they've approached the whole "Detailed Seller Ratings" system is ridiculous in a whole bunch of different ways - deeply flawed from the beginning, and only getting worse over time.)

teezer · #19 08-26-2008, 09:20 PM

my .02

Quote:

Originally Posted by Eskimo

This isn't strictly true. They don't want sellers to accept "paper" payments (checks and money orders), but accepting credit or debit cards through a merchant account is acceptable.

~~~~ their whole idea behind this is for payment to not leave their site, no more linked merchant accounts or check out software ???

The reason to sell on eBay (as opposed to through some other means) is the same now as it has always been: buyers.

~~~~ the middle of the road seller's biggest complaint is the lack of hits on their auctions, traffic is way down ~~~ the great, unusual, and rare still sell well most of the time, everything else is a crap shoot or cheapest on the block, if the buyers can find you ( new proposed rules will adjust the search options depending on your feedback and seller ratings )

It's always a question of whether the benefits of eBay outweigh the disadvantages. They're changing the way they do things in a very big way, and that will affect different sellers differently.

~~~~ been on ebay since 1999, introduced to web auction (now ebay) in 1994 and friends were selling in 1996 when any pixs were rare ~~~ have 2521 feedbacks (no negs or neutrals) with @1500 selling and @1000 buying all in different categories and quit selling 3 years ago because they started changing the rules ~~~ buy like a bandit now ~~~ a bunch of bargains if you shop

For some sellers, this latest round of changes will be "the last straw".

~~~~ i refuse to do paypal, thusly i can't buy on ebay anymore ??

For others, the low insertion fees (with higher final value fees) for fixed price listings may turn out to be a good thing. Time will tell.

~~~~ rumor has it that ebay wants to eliminate regular auctions and just do a fixed price format by next year

(For what it's worth, I think that the way they've approached the whole "Detailed Seller Ratings" system is ridiculous in a whole bunch of different ways - deeply flawed from the beginning, and only getting worse over time.

~~~~ let's see here...... fall below the 4.3 and are banned from selling till you DSR rises above that 4.3 ~~~ how can you raise your rating if you're banned from selling ??? ~~~ put your dunce cap on, stand in the corner till they say you can play in their sandbox again ~~~~~ duh

)

aklim · #20 08-26-2008, 10:46 PM

Quote:

Originally Posted by Eskimo

One could dig around and find it in the eBay announcements.

It's not just that sellers aren't supposed to leave negative feedback for buyers. The option to leave negative feedback for a buyer simply does not exist any more!

ETA:

http://www2.ebay.com/aw/core/200805191013132.html

That announcement includes a link back to when it was originally announced back in January.

I just bought an item and the option to leave feedback whether it is positive, negative or neutral still exists. You cannot leave negative or neutral feedback for a power seller for 7 days.

Eskimo · #21 08-27-2008, 07:24 AM

Quote:

Originally Posted by Eskimo

The option to leave negative feedback for a buyer simply does not exist any more!

Quote:

Originally Posted by aklim

I just bought an item and the option to leave feedback whether it is positive, negative or neutral still exists. You cannot leave negative or neutral feedback for a power seller for 7 days.

Allow me to clarify:

When I wrote, "The option to leave negative feedback for a buyer simply does not exist any more!", I was referring to what a seller is allowed to leave for a buyer.

A buyer can leave positive, neutral, or negative feedback for a seller - or not leave feedback at all.
A seller can leave positive feedback for a buyer - or not leave feedback at all - no other options.

cscmc1 · #22 08-27-2008, 09:22 AM

Quote:

Originally Posted by Eskimo

Allow me to clarify:

When I wrote, "The option to leave negative feedback for a buyer simply does not exist any more!", I was referring to what a seller is allowed to leave for a buyer.

A buyer can leave positive, neutral, or negative feedback for a seller - or not leave feedback at all.
A seller can leave positive feedback for a buyer - or not leave feedback at all - no other options.

Exactly right, and another reason I am selling less on ebay. There is no reasonable reason to make that change, as far as I'm concerned.

Brian Carlton · #23 08-27-2008, 10:32 AM

Quote:

Originally Posted by cscmc1

Exactly right, and another reason I am selling less on ebay. There is no reasonable reason to make that change, as far as I'm concerned.

They had to do something about sellers who issue retaliatory feedback to the buyer. The only reason for negative feedback by a seller should be a failure of the buyer to pay. But, sellers have chosen to wait until the buyer provides feedback.........and would definitely issue retaliatory feedback if the buyer was unsatisfied.

It had really become out of hand. Buyers would be very reluctant to issue a negative if they thought a retaliatory negative would be the result.

I think they could have handled it in a different manner. The seller should be given ten days to provide feedback.........no more. The buyer is given 60 days to provide feedback. Problem solved.

Eskimo · #24 08-27-2008, 11:04 AM

Quote:

Originally Posted by Brian Carlton

They had to do something about sellers who issue retaliatory feedback to the buyer. The only reason for negative feedback by a seller should be a failure of the buyer to pay. But, sellers have chosen to wait until the buyer provides feedback.........and would definitely issue retaliatory feedback if the buyer was unsatisfied.

It had really become out of hand. Buyers would be very reluctant to issue a negative if they thought a retaliatory negative would be the result.

I think they could have handled it in a different manner. The seller should be given ten days to provide feedback.........no more. The buyer is given 60 days to provide feedback. Problem solved.

Disclosure first: as an occasional seller, I have in almost all cases left positive feedback for the buyer within a day after shipping the item (which is usually within a day or two of receiving payment). That's the way I've always done it as a matter of personal policy.

The retaliatory feedback problem was fueled, IMHO, by the way in which eBay allowed "mutual feedback withdrawal". Get negative feedback from a buyer? Neg 'em right back, then see if they'll agree to a mutual withdrawal.

Instead of aggressively going after those sellers who abused the mutual withdrawal process - or making that process more involved, or getting rid of it altogether - eBay just let it get really, really bad. Then, with typical eBay subtlety, they used a sledgehammer to adjust things.

aklim · #25 08-27-2008, 11:37 AM

Quote:

Originally Posted by Brian Carlton

They had to do something about sellers who issue retaliatory feedback to the buyer. The only reason for negative feedback by a seller should be a failure of the buyer to pay.

But, sellers have chosen to wait until the buyer provides feedback.........and would definitely issue retaliatory feedback if the buyer was unsatisfied.

The seller should be given ten days to provide feedback.........no more. The buyer is given 60 days to provide feedback. Problem solved.

Or the buyer takes forever to complete his end of the transaction.

That has been an issue too.

I can agree with that. Maybe one amendment. If the seller fails to give feedback in the 10 days, he'd better have a reason. Buyer? 60 days or a good reason. That way, nobody can hold anybody hostage and we have accurate results.

Brian Carlton · #26 08-27-2008, 11:43 AM

Quote:

Originally Posted by aklim

I can agree with that. Maybe one amendment. If the seller fails to give feedback in the 10 days, he'd better have a reason. Buyer? 60 days or a good reason. That way, nobody can hold anybody hostage and we have accurate results.

He wouldn't need a reason. He gets 10 days and then.........the window of opportunity is closed.........he cannot leave any feedback.

The current window is approx. 60 days for the buyer. That's about right.........gives time for shipping and time for the buyer to ensure that the product actually works as advertised.

If the buyer decides to leave a negative, he leaves it after the 10 day window has closed.........no retaliatory feedback is possible.

aklim · #27 08-27-2008, 11:51 AM

Quote:

Originally Posted by Brian Carlton

He wouldn't need a reason. He gets 10 days and then.........the window of opportunity is closed.........he cannot leave any feedback.

The current window is approx. 60 days for the buyer. That's about right.........gives time for shipping and time for the buyer to ensure that the product actually works as advertised.

If the buyer decides to leave a negative, he leaves it after the 10 day window has closed.........no retaliatory feedback is possible.

But if the seller doesn't leave feedback for you when you buy stuff from him, how would I, as a seller, know if you are a good buyer or not? IF you were a good buyer and failed to pay in 3 days, I might give you up to a week before I relist. IF you are a bad buyer, in 3 days, I relist.

Brian Carlton · #28 08-27-2008, 12:00 PM

Quote:

Originally Posted by aklim

But if the seller doesn't leave feedback for you when you buy stuff from him, how would I, as a seller, know if you are a good buyer or not? IF you were a good buyer and failed to pay in 3 days, I might give you up to a week before I relist. IF you are a bad buyer, in 3 days, I relist.

Nothing you can do about sellers that don't leave any feedback. They've got 10 days to do so..........in my example.

Most e-bay sellers leave feedback within 10 days..........obviously..........not anymore.

aklim · #29 08-27-2008, 12:11 PM

Quote:

Originally Posted by Brian Carlton

Nothing you can do about sellers that don't leave any feedback. They've got 10 days to do so..........in my example.

Most e-bay sellers leave feedback within 10 days..........obviously..........not anymore.

I wish there was some way to make sure that we know one way or the other who we are dealing with.