Parts Catalog Accessories Catalog How To Articles Tech Forums
Call Pelican Parts at 888-280-7799
Shopping Cart Cart | Project List | Order Status | Help



Go Back   PeachParts Mercedes-Benz Forum > General Discussions > Off-Topic Discussion

Reply
 
LinkBack Thread Tools Display Modes
  #1  
Old 09-09-2022, 09:32 AM
Registered User
 
Join Date: Jul 2004
Location: Eugene, OR
Posts: 147
Insurance claim arbitration or attorney?

I have a RV that I went to use this spring. Upon inspection I found that mice had gotten into the unit and done quite a bit of damage. I contacted my insurance company and they paid payed to have it repaired or so I thought. I received the unit back after three months after they replaced the ceiling replaced the heater, a/c and bed. I went to fill the fresh water reservoir with water and found that it started tomfloood the inside of the trailer.

I took it back to the repair facility. They discovered that mice had gotten into the fresh water tank and chewed through the hose off the tank. The insurance company is saying that they will only pay $3,000 because they have reached the $17,000 maximum amount to repair the unit. I’m looking at $8,000 in repairs as it sits now.

I’m Not sure why they are telling me this. The unit probably should have been totaled initially. They should know that these types of things can turn into a can of worms. With that, I wonder if I really should have to take the loss since it was them that decided to fix it because they thought it would be cheaper to repair then to replace. It seems to me that they took a gamble and made a bad bet in this one.

What are your thought? Thanks. .

Reply With Quote
  #2  
Old 09-09-2022, 11:10 AM
davidmash's Avatar
Supercalifragilisticexpia
 
Join Date: Mar 2002
Location: Arlington, TX
Posts: 43,717
I am not sure as to which course of action would be suitable but the repair facility should have gone through all the systems to test them. Had they performed due diligence, they would have been able to discover the leak and repair it. The repair facility seemed to have screwed up from what you are writing here. I would start with them.
__________________
Sent from an agnostic abacus

2014 C250 21,XXX my new DD ** 2013 GLK 350 18,000 Wife's new DD**

- With out god, life is everything.
- God is an ever receding pocket of scientific ignorance that's getting smaller and smaller as time moves on..." Neil DeGrasse Tyson
- You can pray for me, I'll think for you.
- When you understand why you dismiss all the other possible gods, you will understand why I dismiss yours.
Reply With Quote
  #3  
Old 09-09-2022, 05:00 PM
A Talent for Obfuscation
 
Join Date: Feb 2013
Location: In the Deep State
Posts: 16,138
Did your insurance company have an adjuster view the vehicle and confirm the extent of the damage?
Reply With Quote
  #4  
Old 09-10-2022, 05:35 PM
Registered User
 
Join Date: Dec 2006
Posts: 3,919
I would actually suggest a third course of action. Contact the insurance commission in your state and lodge a complaint. That may or may not work. If it doesn't, hire a private adjuster. Adjusters often are contract workers who the company hires on an as-needed basis. They will also hire out to individuals to contest claims on a contingency basis...you give them a fixed percentage of recovery if they win, nothing if you lose. You used to be able to find them in the Yellow Pages, but the internet has surrounded information and destroyed it, so I don't know how you would find one today.
Reply With Quote
  #5  
Old 09-11-2022, 10:39 AM
INSIDIOUS's Avatar
Not suffering fools today
 
Join Date: Jan 2014
Location: Tartarus Dorsa Mountains
Posts: 25,309
Quote:
Originally Posted by Mxfrank View Post
I would actually suggest a third course of action. Contact the insurance commission in your state and lodge a complaint. That may or may not work. If it doesn't, hire a private adjuster. Adjusters often are contract workers who the company hires on an as-needed basis. They will also hire out to individuals to contest claims on a contingency basis...you give them a fixed percentage of recovery if they win, nothing if you lose. You used to be able to find them in the Yellow Pages, but the internet has surrounded information and destroyed it, so I don't know how you would find one today.
the internet has surrounded information and destroyed it ... ain't that the truth.
Reply With Quote
  #6  
Old 09-15-2022, 02:46 PM
t walgamuth's Avatar
dieselarchitect
 
Join Date: Apr 2005
Location: Lafayette Indiana
Posts: 38,224
Quote:
Originally Posted by nh500sl View Post
I have a RV that I went to use this spring. Upon inspection I found that mice had gotten into the unit and done quite a bit of damage. I contacted my insurance company and they paid payed to have it repaired or so I thought. I received the unit back after three months after they replaced the ceiling replaced the heater, a/c and bed. I went to fill the fresh water reservoir with water and found that it started tomfloood the inside of the trailer.

I took it back to the repair facility. They discovered that mice had gotten into the fresh water tank and chewed through the hose off the tank. The insurance company is saying that they will only pay $3,000 because they have reached the $17,000 maximum amount to repair the unit. Iím looking at $8,000 in repairs as it sits now.

Iím Not sure why they are telling me this. The unit probably should have been totaled initially. They should know that these types of things can turn into a can of worms. With that, I wonder if I really should have to take the loss since it was them that decided to fix it because they thought it would be cheaper to repair then to replace. It seems to me that they took a gamble and made a bad bet in this one.

What are your thought? Thanks. .
Who's insurance company do you refer to....yours or the storage/repair company? Often in these cases if you cannot get satisfaction with one you give it to the other.

__________________
[SIGPIC] Diesel loving autocrossing grandpa Architect. 08 Dodge 3/4 ton with Cummins & six speed; I have had about 35 benzes. I have a 39 Studebaker Coupe Express pickup in which I have had installed a 617 turbo and a five speed manual.[SIGPIC]

..I also have a 427 Cobra replica with an aluminum chassis.
Reply With Quote
Reply

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On




All times are GMT -4. The time now is 01:24 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2022, vBulletin Solutions, Inc.
Search Engine Optimization by vBSEO 3.6.0
Copyright 2018 Pelican Parts, LLC - Posts may be archived for display on the Peach Parts or Pelican Parts Website -    DMCA Registered Agent Contact Page