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#1
09-26-2006, 12:20 PM
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Enging Wiring Harness response from MB
I just thought I'd share my experience from MB on my 1995 E320 with crappy wiring harness. This is what they sent me. She said if enough people would respond then they woud look into a recall. Pass it along to other boards and flood her office with calls.
Thanks Dear Mr. Justice, Thank you for your recent e-mail to our former President and CEO, Paul Halata and the Chairman of the Board, Dr. Dieter Zeitsche. We have been asked to respond on their behalf. In order to address your inquiry we require additional information. Therefore kindly contact us at your earliest convenience to provide us with your Vehicle Identification Number (VIN) and the local dealer that you have been working with, so we may research your concerns. We can be reached at 1-800-FOR-MERCedes (367-6372). My direct extension is 4619. We appreciate the opportunity to review your concerns and look forward to hearing from you. Sincerely, Nicole S. Customer Relations Liaison Customer Assistance Center Mercedes-Benz USA, LLC 
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#4
09-26-2006, 10:57 PM
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She did promise to review the info...am certain she will, and that she will still be doing so when she retires.
__________________
Terry Allison N. Calif. & Boca Chica, Panama 09' E320 Bluetec 77k (USA) 09' Hyundai Santa Fe Diesel 48k (S.A.)
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#5
09-27-2006, 12:50 AM
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Definitely a brush off letter. I can't imagine Dr. Z caring at all. He has Chryslers, Dodges and Jeeps to sell. Get out the soldering gun and some new wire.
http://v12uberalles.com/AMM_rewire.htm
__________________
Regards Warren Currently 1965 220Sb, 2002 FORD Crown Vic Police Interceptor Had 1965 220SEb, 1967 230S, 280SE 4.5, 300SE (W126), 420SEL ENTER > = (HP RPN) Not part of the in-crowd since 1952.
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#6
09-27-2006, 08:33 AM
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Yes, unfortunately, MB didn't stand by their 'harnesses' soon after they popped up as duds, though they admitted it...so not to burst your bubble but do not expect any help nowadays from MB on this well known (old) issue. I agree its disappointing that MB won't help us after the fact.
In the recent past, if your were the original owner of the car; you might have been lucky to have your dealer 'goodwill' you one....and that depended on how good a relationship you had with your dealer. Supposedly, the new harnesses are better made though...
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#7
09-27-2006, 09:52 AM
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Wiring harness blues
Mine went bad and I sold the car to some one inclinded to fix it. It was to much money and much easier to get another car.
Best of luck.
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