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  #1  
Old 05-20-2000, 10:12 PM
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Join Date: May 2000
Posts: 317
I too frequented the royfields site for awhile, waiting days for replies and still never getting them. Sure want to thank the guy on that site for telling everyone about this site. The best thing to happen since buying my 1986 300E!!
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  #2  
Old 05-20-2000, 10:14 PM
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Join Date: Mar 1999
Location: Suwanee, GA, USA
Posts: 4,712
Thanks!! We try like hell!!

------------------
Benzmac:
Donnie Drummonds
1992 500E (very soon I hope
1981 280GE SWB
ASE CERTIFIED MASTER AUTO TECHNICIAN
SERVICE MANAGER FOR 14 BAY FACILITY
MERCEDES SPECIALIST 8 YRS
PARTNER IN MERCEDESSHOP.COM
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  #3  
Old 05-21-2000, 12:39 AM
EricH
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This is hands down the best source for Mercedes information and comraderie. Thanks!
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  #4  
Old 05-21-2000, 12:18 PM
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Join Date: Sep 1999
Posts: 58
I thought that this statement on Roy's site said quite a bit. This is what was posted in reply to the post telling everyone to visit this site (On Roy's site) - I also thought it addressed my previous statement regarding Lee's comments.........

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

"Ok I 've been, I've seen, and I'm less than impressed.

hmm lets see - you've gotta register to enter the forums, and if your MB is older than '80, or not factory spec, forget it. That, and the generally 'superior' attitude of the 'tech's pretty much rule out the site'susefullness.

Oh - This was the second post I've seen directly advertising 'the other place' - it a crass, rude, and generally obnoxious concept, and I make a point of never shopping / using businesses that take a dig at the competition - its a really old business adage that you dont knock your competititors, or the customer will start asking questions about YOUR products....take the hint, and dont advertise here again."

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  #5  
Old 05-21-2000, 12:36 PM
spinedoc's Avatar
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Join Date: Nov 1999
Location: North Grafton, MA USA
Posts: 700
I too was directed here by a post on Roy Fields. I am glad I was, this is a far superior site than theirs in both content and timeliness.

It's too bad they think the techs here have "superior" attitudes. I personally do not see it. Every single post on here gets an answer from a tech, and usually a succint, very helpful response. Best thing about it is the response is usually a day or two later, sometimes sooner. Plus the site is engineered much better than Roy Fields clunky interface.

Keep up the excellent work, us MBz owners certainly appreciate it!

------------------
1987 300E
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  #6  
Old 05-21-2000, 08:31 PM
Ari
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I was in Roy Fields the other day, the actual shop, not the web site. Roy informed me that they are working on the site right now, they were changing servers or something like that. I do have to say that he does GREAT work and has saved me lots of money many times. They are straight forward and do not BS around. Just last week I wanted to purchase new injectors from him, but he insisted that I use the Lubry-Moly Diesel Purge first, then if I had problems he wanted to test each injector (at no cost), before he would sell me new injectors. Sure enough the diesel purge did the trick. I think any other shops would have let me buy the injectors and left it at that.
There are also other times in which I want to do the work myself and he walks me through the procedure to make sure I understand what I am doing and also that it is done right.
Roy Fields shop does the BEST work in Maryland, but this site is the best web-site, bar none.
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  #7  
Old 05-21-2000, 09:10 PM
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Join Date: Mar 1999
Location: Suwanee, GA, USA
Posts: 4,712
I don't want to get everyone crazy in here, but we too are opening a shop...It will be in North Atlanta (the first of many I hope). I will be one of the owners and the other partners of this site are involved...We will have "Mercedes-Benz service DRIVEN by enthusiasts"/

------------------
Benzmac:
Donnie Drummonds
1992 500E (very soon I hope
1981 280GE SWB
ASE CERTIFIED MASTER AUTO TECHNICIAN
SERVICE MANAGER FOR 14 BAY FACILITY
MERCEDES SPECIALIST 8 YRS
PARTNER IN MERCEDESSHOP.COM
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  #8  
Old 05-21-2000, 09:27 PM
csp475230
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Posts: n/a
This site is a asset to anyone who owns a Mercedes. I in two weeks have gained much knowlege from the support received. My car is a 1975 230 and I still received help so I do not know what the guy who runs the other site is talking about.
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  #9  
Old 05-22-2000, 09:25 AM
Dingo
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Posts: n/a
I think we'll soon have a huge group. There's a message (about 8 actually) that the MBCA tech discussion group is about to be shut down. I left this address on the site so that fellow members can follow us over. Hope nobody minds. Thanks for having a great site!

------------------
Travis the Turbodiesel
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  #10  
Old 05-22-2000, 11:47 AM
Bill Wood's Avatar
Retired Webmaster
 
Join Date: Mar 1999
Location: Johns Creek, GA, USA
Posts: 5,013
quote:
Originally posted by abalto:
I thought that this statement on Roy's site said quite a bit...
This was the second post I've seen directly advertising 'the other place' - it a crass, rude, and generally obnoxious concept, and I make a point of never shopping / using businesses that take a dig at the competition - its a really old business adage that you dont knock your competititors, or the customer will start asking questions about YOUR products....take the hint, and dont advertise here again."


Just as a point of clarification, neither Benzmac, Lee, myself or any of the MercedesShop team have EVER posted any message on the Roy Fields site. We certainly would not knock any of our competitors. There is absolutely no benefit in using negative advertising. "People who live in glass houses..." Our best advertising comes from word of mouth referrals from our Shop Forum members.

Our "formula" is simple:

1) We strive to attract the best Techs and moderators to contribute to our site by making it an enjoyable and worthwhile experience for them.

2) Our moderators try to ensure that all questions get answered promptly.

3) By having the best Techs and moderators available and answering questions promptly, we attract numerous members to our Shop Forum.

4) Because we have relatively high traffic on our site (10,000 - 14,000 page requests per day) we are fortunate enough to attract advertisers such as Tire Rack and Meguiar's to help sponsor our site.

5) Rather than charge a membership fee for our members to access the wealth of information stored on our site we have chosen to make it available for free. To offset this cost we sell parts in PartsShop.

Our thanks go out to each and every Shop Forum member for helping to keep MercedesShop up and operating. As long as you continue to support us we will continue to be here for you!


------------------
Bill Wood - Webmaster
MercedesShop.com, LLC
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